Please read the following carefully. Your use of the yslmoments.co.za web site and purchase of the products (or services) (“Products”) on it means that you agree to these terms and conditions (“Terms”).
By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price.All prices displayed on the website are online exclusive.The website is independantly run and prices between the online store and retail store may differ.
Dispatch times may vary according to availability and subject to any delays resulting from postal delays or force majeure for which we will not be responsible.
By placing an order you acknowledge that the total of your order must be paid in full.
When you place an Order for a Product (“Order”) you are offering to buy it for the price stated, subject to these Terms.
When you place your Order online we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your Order details. The fact that you receive an automatic confirmation does not necessarily mean that we will be able to meet your Order. Once we have sent the confirmation email we will then check availability and contact you with a further email. If the Product is available and the details of the Order are correct, this email will be deemed an acceptance and will specify delivery details and confirm the price of the Products purchased. If the Product is not available we will also let you know by email.
YSL Moments may cancel any sale and not supply Products if it is within reason to do so and may change or discontinue the availability of Products at any time at its sole discretion. If an Order is cancelled, any payment made for the Products will be refunded in full. This does not affect your Statutory Rights.
YSL Moments takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this web site, customer service and support, dispute resolution and delivery of goods.
We try to keep yslmoments.co.za as up to date as possible but cannot guarantee that particular Product will always be available. If we can’t supply a Product you will not be charged for it and we will refund or re-credit your account with the amount debited by us.
All offers are available while stocks last. If we are unable to supply a Product you have Ordered, we will notify you as soon as we can after receiving your Order. If this happens, you may cancel your Order and we will refund you the money you have paid for it.
- All items sold on this website are brand new unless specifically stated as second hand or refurbished
- All products are checked and tested before dispatch , unless the retail packaging they are supplied in prevents us from testing as they would not be able to be resealed , opening these products would mean they would be received by our customers in a condition unacceptable as a gift.
- All products are tested and tried before being introduced to our customers , so we can guarantee you will only find Value for money in products purchased from us.
- All products carry a 30 day warranty and unless returned without packaging etc , the buyer will have the option of choosing to be replaced or refunded.
- if the product is returned without its packaging , the product can only be replaced and not refunded
- if the buyer choses the option of a refund , the amount refunded will be less the initial delivery fee paid.
- the buyer will be required to send any faulty product back to us via Postal or Courier services to be inspected , an assessment will be made and the buyer notified within 48 hours of available options.
- the buyer is required to notify us via email of a product being returned , stating the fault and the tracking number of the parcel sent back to us.
- if the product arrives faulty to the customer and shows no signs of damage in transit the buyer will be refunded for any delivery costs incurred to return the product to us either in the form of additional products sent in the replacement package by us or even in the form of a credit to further purchase from our website , at our discretion.
- Toys and remote/radio controlled products carry only a working guarantee (Out of box).
- Buyer is required to notify us within 24 hours of receiving the product of any fault.
- Any Product returned with any physical damage(scratches , dents , dings , crack or missing parts/pieces) will void any warranty and delivery fees will be applicable to return the product to the buyer.
YSL Moments delivers to destinations only inside the Republic of South-Africa.
You will be notified of the delivery costs automatically when completing your order.
YSL Moments aim to deliver Products to destinations anywhere in South-Africa within 4 Working days in most circumstances it will be overnight ,however delivery times cannot be guaranteed.
We dispatch parcels daily , any payment reflecting in our bank account before 2pm , normally , is dispatched that same day.
We make use of the most Reliable Courier services in South Africa , Delivery to all major cities are made within 24 hours , regional areas take up to 48 hours.
We try to have orders delivered within 2-3 working days, door to door via our Courier Service. Our couriers require a signature and operate between 9am and 5pm on weekdays only, so please specify an address where someone will be able to sign for your Products between these hours.
We will make every effort to deliver within the time stated on yslmoments.co.za web site, but we will not be liable for any loss caused to you by late delivery.
If the Products are not delivered within the estimated delivery time which we quote, please contact us by telephone or email and we will try to ensure that you receive your Order, as quickly as possible, or if you wish you may cancel your Order and we will refund the money you have paid.
This does not affect your statutory rights as a consumer.
You must not misuse this Website. You will not: commit or encourage a criminal offense; transmit or distribute a virus, trojan, worm, logic bomb or any other material which is malicious, technologically harmful, in breach of confidence or in any way offensive or obscene; hack into any aspect of the Service; corrupt data; cause annoyance to other users; infringe upon the rights of any other person’s proprietary rights; send any unsolicited advertising or promotional material, commonly referred to as “spam”; or attempt to affect the performance or functionality of any computer facilities of or accessed through this Website. Breaching this provision would constitute a criminal offense and www.yslmoments.co.za will report any such breach to the relevant law enforcement authorities and disclose your identity to them.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of this Website or to your downloading of any material posted on it, or on any website linked to it.
The intellectual property rights in all software and content (including photographic images) made available to you on or through this Website remains the property of www.yslmoments.co.za or its licensors and are protected by copyright laws and treaties around the world. All such rights are reserved by www.yslmoments.co.za and its licensors. You may store, print and display the content supplied solely for your own personal use. You are not permitted to publish, manipulate, distribute or otherwise reproduce, in any format, any of the content or copies of the content supplied to you or which appears on this Website nor may you use any such content in connection with any business or commercial enterprise.
The material displayed on this Website is provided without any guarantees, conditions or warranties as to its accuracy. Unless expressly stated to the contrary to the fullest extent permitted by law www.yslmoments.co.za and its suppliers, content providers and advertisers hereby expressly exclude all conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity and shall not be liable for any damages whatsoever, including but without limitation to any direct, indirect, special, consequential, punitive or incidental damages, or damages for loss of use, profits, data or other intangibles, damage to goodwill or reputation, or the cost of procurement of substitute goods and services, arising out of or related to the use, inability to use, performance or failures of this Website or the Linked Sites and any materials posted thereon, irrespective of whether such damages were foreseeable or arise in contract, tort, equity, restitution, by statute, at common law or otherwise. This does not affect www.yslmoments.co.za ‘s liability for death or personal injury arising from its negligence, fraudulent misrepresentation, misrepresentation as to a fundamental matter or any other liability which cannot be excluded or limited under applicable law.
You may link to our home page, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. This Website must not be framed on any other site, nor may you create a link to any part of this Website other than the home page. We reserve the right to withdraw linking permission without notice.
Disclaimer as to ownership of trade marks, images of personalities and third party copyright
Except where expressly stated to the contrary all persons (including their names and images), third party trade marks and content, services and/or locations featured on this Website are in no way associated, linked or affiliated with www.yslmoments.co.za and you should not rely on the existence of such a connection or affiliation. Any trade marks/names featured on this Website are owned by the respective trade mark owners. Where a trade mark or brand name is referred to it is used solely to describe or identify the products and services and is in no way an assertion that such products or services are endorsed by or connected to www.yslmoments.co.za.
You agree to indemnify, defend and hold harmless www.yslmoments.co.za, its directors, officers, employees, consultants, agents, and affiliates, from any and all third party claims, liability, damages and/or costs (including, but not limited to, legal fees) arising from your use this Website or your breach of the Terms of Service.
If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of Service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the clause shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause /sub-clause as is permitted by law.
We operate a complaints handling procedure which we will use to try to resolve disputes when they first arise, please let us know if you have any complaints or comments.
If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions.
The above Terms of Service constitute the entire agreement of the parties and supersede any and all preceding and contemporaneous agreements between you and www.yslmoments.co.za Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by a Director of www.yslmoments.co.za